Privacy Policy for Peaklab Media

At Peaklab Media, accessible from https://peaklabmedia.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Peaklab Media and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Direct Contact: If you contact us directly (e.g., via our SEO Audit form), we may receive your name, email address, phone number, and the contents of your message.
Account Registration: When you register for an account or service, we may ask for contact information including your name, company name, address, email, and telephone number.

How We Use Your Information

We use the collected information to:

Provide, operate, and maintain our website and services.
Improve, personalize, and expand our website (e.g., tailoring content for the Hong Kong market).
Understand and analyze how you use our website via tools like Google Analytics.
Develop new products, services, and features.
Communicate with you for customer service, updates, and marketing/promotional purposes.
Find and prevent fraud.

Log Files & Cookies

Peaklab Media follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, and referring/exit pages. These are not linked to any information that is personally identifiable.

Like any other website, we use “cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed. This information is used to optimize the users’ experience by customizing our web page content.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on Peaklab Media. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of advertising campaigns (such as Google Ads) and to personalize the advertising content you see on other websites.

Please note that Peaklab Media has no access to or control over these cookies used by third-party advertisers.

GDPR & CCPA Data Protection Rights

We want to ensure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access: You can request copies of your personal data.
The right to rectification: You can request that we correct or complete inaccurate information.
The right to erasure: You can request that we erase your personal data under certain conditions.
The right to object/restrict processing: You can object to our processing of your data under certain conditions.
The right to data portability: You can request that we transfer your data to another organization.

If you make a request, we have one month to respond to you.

Children’s Information

Peaklab Media does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think your child provided this kind of information on our website, please contact us immediately and we will promptly remove such information from our records.